Accessibility

• can older browsers or browsers for the seeing impaired correctly render the site?
• does the site require browser plug-ins?

Logical organization (navigability)

• is the site logically structured? Can users easily find their way back to the homepage?
• what is the reading level of the information?
• is there a balance between text and graphical elements?
• is the language appropriate for the intended audience?

Search engine

• is one provided? Is there an explanation of how it works and what it covers?